Give Me 12 Weeks And I'll Give You A Complete Client Management System
Profitable Project Plan is designed to improve communication, reduce project management time, create better margins, and boost profitability — all without stress, overwhelm, and uncertainty.
You’re here because you love what you do, you’re good at what you do, and you have big goals:
- You want happy clients who give you great testimonials
- You want to do work you’re proud of and earn lucrative referrals
- You want to run your business with more confidence and ease
- You want to scale your business and help more people
But lately, you’re feeling like business is more struggle than success.
You’re bogged down in administrative time-sucks, you’re so busy doing the work that it seems almost impossible to get ahead, you’re not making the money you deserve, and you know that something needs to change…
You’re Not Alone
Before setting up and automating systems in my business, I worked long hours and weekends and was perpetually stressed, overwhelmed, overworked, and exhausted.
- I struggled to communicate my value, client projects were sucking the life out of me, and I no longer felt inspired
- Even though I was working from home, I barely got to spend time with friends and family and missed out on major milestones in my children’s lives
- I felt incredibly frustrated because my income didn’t match the effort I was expending and amount of work I was doing
- I was flying by the seat of my pants without any systems in place, and things were beginning to fall through the cracks
Yes, I could have hired a team, brought on subcontractors, or secured a virtual assistant, but I didn’t want to — and frankly that just brought on more anxiety. So I chose a different path. I created systems in my business and leveraged automation tools to free up my time, save my sanity, and increase my profits, and Profitable Project Plan was the result.
The Creation Of Profitable Project Plan
The first version of Profitable Project Plan was created in early 2011 and tested with a focus group of six business owners with varying levels of technical savvy. Since then, the system has been used on hundreds of real-world client projects and repeatedly refined to streamline projects, increase profitability, and increase client satisfaction.
Profitable Project Plan allowed me to create success on my terms and:
- Scale my services business and help more people without hiring a team
- Operate at the level of professionalism I desired
- Create consistent, extraordinary client experiences and provide greater value
- Enjoy more flexibility and margins in my projects
- Experience success without sacrificing my sanity and health
- Grow my profits and bottom line to reinvest in my business and skills
- Build high-value client and partner relationships that led to raving fans, powerful testimonials, repeat work, and personal referrals
Today Bourn Creative has a strong brand built around high-quality, meticulous design and development, I get to work with incredible clients who inspire me, and I am having fun again in my business. At the same time, I’ve enjoyed life along the way, taking incredible vacations and road trips, attending concerts, visiting National Parks, and spending time with friends and family — all because I have a solid, reliable system in place that supports our business, cares for our clients, and moves projects forward in a meaningful way.
Profitable Project Plan changed everything about my business and transformed my life, and it can do the same for you…
"This is the course I wish I had when I was starting out! It would have saved me countless late nights and weekends spent juggling client projects and burning the candle at both ends. After 26 years as a freelance designer, I’ve never seen another system that can both improve client communication and free your time to do the things that matter most to you. Put this plan to work today and get back to enjoying your business — and your life!"
Shawn Hesketh | Freelance Designer, Creator Of WP101
The Profitable Project Plan Core Curriculum
Profitable Project Plan includes nine comprehensive modules walking you through a complete WordPress website build from initial sales call to final post launch follow up.
How To Use Profitable Project Plan In Your Business
Get an overview of the Profitable Project Plan client management system, learn how it works and why it is successful, and discover how to customize each step for your business and your unique service offerings. Plus, learn valuable implementation tips so you begin to save time and boost profits right away.
Sales Call Framework
How To Confidently Close The Sale Without Icky Selling
The Sales-Free Sales Call Framework is your ticket to hosting sales calls with confidence and ease (and without stress and fear). Learn the structure of a successful sales call, including what to communicate, what questions to ask, what prospects need to hear to say "yes," and how to finally stop giving away free consulting.
Contracts That Convert
How To Create A Contract That Makes Saying Yes Easy
The sales process isn't over yet, which means your contract is also a valuable marketing tool. Learn why you need a contract, how contracts are used, what to include in your contract, and how to follow up after sending your contract. Plus, get done-for-you, customizable contract and change order templates.
Welcome Your Clients
Set A Firm, Fair, And Friendly Tone For Your Work Together
The Profitable Project Plan Welcome System ensures that you begin each project by creating a positive, supportive, respectful relationship with your client and establishing your role as a powerful leader. Discover simple steps to help your clients feel good about their investment and streamline your new project to-dos.
Onboard Your Clients
Educate, Equip, And Empower Your Clients To Be Great Clients
An Onboarding System gets new clients up to speed so you can work together effectively and gathers critical information. From setting expectations and boundaries, to educating and empowering clients, Profitable Project Plan provides the entire system, including a Discovery Questionnaire, already done and ready to go.
Guide Your Clients Throughout The Design Process
Remarkable design takes time, but when clients don't hear from you they freak out. Get a done-for-you system to empower the client to be a great client, deliver added value, reduce revisions, eliminate friction and delays, and move the project forward without you so you can focus on delivering an incredible site design.
Support Your Clients During The Development Process
Development requires large blocks of uninterrupted time. But what about the client? Profitable Project Plan protects your time and margins by managing the client for you. Get a ready-to-go system to wrap up content, get technical tasks done, provide WordPress training, and prepare for the website launch.
Get Final Approval And Plan The Website Launch
The final 10% of a project always seems to be the hardest, but not any more. Profitable Project Plan offers a simple system to reach final website approval, build excitement about the launch, set expectations, and plan the actual go-live, all to give the client confidence while reducing support requests and saving time.
Provide Ongoing Value
Provide Live Website Training And Delight Your Clients
When a contract is fulfilled, you typically move on, but this isn't for typical projects, it's for extraordinary projects. That's why you get a done-for-you system that provides training, upsells, and new resources designed to create raving fans, get great testimonials, keep you top of mind, and earn more referrals.
"I've known Jennifer for years and there's a reason she has a great reputation for efficiency and process in client work. Her project workflow is dialed in and the fact that she's giving away 'the secret sauce' in this course is amazing. You'll walk away with system that not only creates a better experience for your clients, but also increases your profit margins. Win-win!"
Carrie Dils | Freelancer And Office Hours Podcast Host
Profitable Project Plan Is The Only Solution Of Its Kind
Don't worry about spending hundreds of hours you don't have to research, write, create, and test an entire client management system. Get everything already done to tweak as needed and use right away!
Different Than Any Other Business Program
Most other programs only teach what you need and why you need it, but not how to actually implement what you learn, or they only teach a small piece of what you need. But Profitable Project Plan includes the what, why, and how. It provides the entire client management system already done and ready to use in your business, along with valuable live training packed with high-level strategy, industry tips and insights, and candid real-world advice from a seasoned pro who is still doing client work daily.
Tailored Specifically To Those Who Sell WordPress Websites
The Profitable Project Plan live video training sessions, live Q&A, and course materials are tailored to designers, developers, and creatives — more specifically to those who sell WordPress websites. Say no to more generic business advice from “experts” who don’t understand your business model or coaches who don’t understand your industry, and yes to a comprehensive course created and delivered by a twenty-year designer and twelve-year agency owner who is in the client services trenches.
A Complete System You Can And Count On
Whether you’re just starting out or you’re already established and need a more effective system to support sustainable growth, Profitable Project Plan has your back. With a rock-solid system in place, you’ll feel confident and secure knowing that you are delivering consistent, extraordinary client experiences. You’ll also have everything you need to convey your value, charge your worth, communicate clearly, manage project scope, and show up as the powerful, professional expert your clients need.
Battle-Tested In The Real World On Actual Client Projects
Profitable Project Plan isn’t a collection of theoretical tips or a one-time success turned into a product. It’s a proven effective, battle-tested, step-by-step system that has been used successfully on hundreds of real-world client projects. From initial sales call to design and development, to post-launch bonuses, this course gives you client management strategies, communication tools, valuable education resources, and special content sequences that have been repeatedly refined based on actual client feedback.
Implementation Focused So You See Results Quickly
If you’re anything like me, you’ve attended webinars, enrolled in courses, and bought products to improve your business, save time, and make more money, but you’re so busy doing the work that you haven’t had time to go through the content, take action, and implement much of anything. That’s exactly why Profitable Project Plan covers only one step of the system each week and includes three extra implementation weeks with live Q&A sessions — so you have time to implement what you’re learning.
Everything You Need And Nothing That You Don't
Many courses are jam-packed so much information that keeping up with it all and taking action feels almost impossible. Profitable Project Plan on the other hand, delivers comprehensive business training and done-for-you materials in a methodical, easy-to-follow, step-by-step order so you can plug it into your business without stress. No fluff. No filler. No bonuses that waste time. Just the information, resources, and support you need to uplevel your business, raise your rates, and enjoy more freedom.
"Here's the reality — these days people teach what they may have known for 6 months. Or they share stuff that they can do, but aren't great at explaining. Jennifer Bourn not only knows her stuff, she knows how to break it down so others can learn it. More importantly, she's sharing stuff that's worked for more than a decade."
Chris Lema | VP of Products & Innovation, Liquid Web
Wondering If Profitable Project Plan Is For You?
Check Out What Past Participants Say About Their Profitable Project Plan Experience
“Profitable Project Plan has changed the way I approach all projects. I’ve invested in various training classes, but this is the only complete system that I’ve found that helps you with client communication from start to finish. From the first communication to the last deliverable and beyond, this program guides you through the entire process.
The class materials are top notch. They have allowed me to create consistent, repeatable processes so each project now runs smoother. From client communication to project workflow, the materials are great for both my clients and my business. It’s a win-win!
I love the pre-written emails that allow you to start implementing your automation process right away. I also really love the Q&A sessions. I always learned something from the questions that were asked by others and your honest responses. I also really love the new Facebook group. It’s great to know that Jennifer and others are there and willing to help at a moments notice.
Profitable Project Plan has given me the tools to deliver a successful project every time! Since PPP, my client communications have improved, I have a new sense of confidence in working with clients, and I feel that I can pro-actively work with my clients rather than just responding to requests. Just the other day after a site launch, I remembered to congratulate the client on their new site. I could immediately tell that they were excited and proud of the work that we had done together.
The investment in Profitable Project Plan is worth every dollar. The materials, experience and knowledge that Jennifer shares with you is invaluable. I gained so much more out of this program than I was expecting.”
— Mike Irvine | Irvine Design Co.
“Strong client relationships and effective communication are core values at my full-service agency and Profitable Project Plan was exactly what I needed to streamline our onboarding and automation efforts. Not only did the course provide insight and new ideas, but it delivered the structure and content to start implementing right away. Jennifer presents in a clear, professional, and engaging way. She allows time for questions and shares her experience and knowledge, including what has and hasn’t worked for her business, which has had a direct impact on my own.”
— Katie Elenberger | Spark27 Creative
“I brew up caffeinated graphic design and web design for businesses that are ready to take their branding to the next level. I help them build a strong brand and keep it consistent throughout all their print and digital media, helping them stand out from the competition, build credibility with their ideal clients and stand out from the competition.
I enrolled in PPP because I was having challenges in finding the time to write and build out the emails, guides to educate clients and processes. I was a little overwhelmed with doing the research and putting the materials together. I also found it challenging to focus on knocking it all out because I also have client work to do in between.
I love that all of the content is supplied ready for me to add my branding and tweak. PPP has taken the heavy lifting out of setting up all of these documents, files, and communications I send to clients. It has saved me so much time in research, writing, and laying things out, and has made me look highly professional (and like a super hero, really). Plus, this is a repeatable process and a sound system that can be passed off to a VA or assistant to free up my time for business development, building client relationships, and doing work. It’s priceless!
If you’re struggling like I was, think about how many hours it would you to generate all of this content and all of these materials, then multiply it by your hourly rate or a virtual assistant’s hourly rate. That’s what I did when I first contemplated signing up for PPP. When you look at it that way, it’s a no brainer investment in your business.”
— Lydia Grossov | Expresso Design, LLC
“Digital Stream is a digital agency in New Zealand. We do digital strategy, design and build websites, and manage digital marketing. With a team of 10, I was stuck doing sales, business management, and project management with staff and clients. I had heard Jennifer speak many years ago and admired her talk about onboarding prospects. I had also just hired a project coordinator. So when I heard about the course, it was a no brainer!
Profitable Project Plan is a system that is ready to go and able to be delegated, which has huge value. Because you get the training to implement and customize to your liking, we now have a system our project coordinator can use to drive projects to completion profitably without me getting in the way. What’s better is that I now have the ability to focus on sales to grow the business and do what I really enjoy!
We have received good feedback from new clients on everything we have implemented. It’s easy to assume clients know what we do but that isn’t the case. This system holds their hand through the process and really helps them provide us what we need to deliver the project. In the past, our biggest challenge was getting content from clients, but with Profitable Project Plan, we don’t have that issue anymore!
As your business grows you need to systemize and implement tools that will help you be more productive. This without a doubt is one of those key systems that will help grow your business. Plus, it is very easy to train a new staff member in using it so you as the business owner can focus on working on the business rather than in it.”
— Russell Brown, Digital Stream Ltd
What You Get In Profitable Project Plan
Profitable Project Plan is a training AND implementation program that provides everything you need, done-for-you without fluff, filler, and sexy extras that don't deliver.
1 Master Handbook
The Entire Client Management System In One Reference Guide
The Master Handbook is the Profitable Project Plan bible. It contains the materials for the entire system in one place, explains each step of the system in detail, provides options for your consideration, then breaks down each individual task, email, phone call, and action one-by-one.
9 Video Trainings + Q&A
Live, In-Depth 60-Minute Video Training Sessions Followed By Q&A
Profitable Project Plan includes nine live video training sessions with Jennifer. Each training session focuses on one core step — overview, sales call, contracts, welcome, onboarding, design, development, launch, and exit — followed by live Q&A so you can get all of your questions answered.
6 Call Frameworks
Step-By-Step Call Frameworks For What To Say And How To Say It
There are six milestones in the Profitable Project Plan system that use a phone call to strengthen the client relationship, reiterate contract terms, communicate what's next, and get things done. For each one, you'll receive a step-by-step framework, walking you through the conversation.
9 Topic-Focused Handbooks
Receive Individual Instructional Handbooks For Each Core Module
While the Master Handbook acts as a single reference manual for the entire system, Profitable Project Plan also includes nine topic-focused handbooks — one to accompany each core module. This ensures you get the information you need when you need it, without distraction.
50 Prewritten Client Emails
Hand-Crafted Emails To Support Your Clients Every Step Of The Way
Each email has a purpose — to provide the education and support your clients need when they need it most. From welcoming new clients to providing resources post-launch, the emails span six steps of Profitable Project Plan and include 4 sequences that can be automated to run without you.
11 Educational Guides
Ebooks And Guides That Add Instant Value To Your Client Experience
There is no better way to create a raving fan than to give them an extraordinary experience and lots of extra bonuses they weren't expecting — and Profitable Project Plan includes 11 customizable ebooks on topics like copywriting, SEO, email marketing, list building, tech language, and blogging.
9 Implementation Checklists
Nothing Slips Through The Cracks With Checklists For Every Step
There is something special about a completing a checklist that makes taking action and getting things done feel good! Each step of Profitable Project Plan includes helpful implementation checklists to make sure that you're enjoying all the potential benefits of this powerful client management system.
3 Implementation Weeks
Get Extra Implementation Time And Support So You Stay On Tack
Profitable Project Plan will save you time, keep you sane, and increase your profits, but to enjoy the benefits, you must take action! Built into the course are three strategic weeks of implementation time and community support to keep you on track without stress.
1 Complete Contract
Go Pro With A Comprehensive Contract And Change Order
When done right, a contract is a powerful marketing tool and a positive client communication resource. Get a complete contract and change order (done-for-you) that removes surprises, protects yourself, protects your clients, and sets expectations.
Every Piece Of Profitable Project Plan Can Be Customized For Your Brand
Every piece of Profitable Project Plan — the emails, questionnaire, contract, change order, and educational guides — is customizable. Use your logo, colors, brand vocabulary, and voice, and make any changes you want so the materials fit your business.
Recordings And MP3s
Can't Make A Training Session? No Problem! We've Got You Covered
While the video trainings and Q&A sessions are live, if you can't make it, don't stress! The recordings (video and audio MP3) of every training including the Q&A portion, will be available for all participants within 24 hours of the live video training sessions.
Meet Designers, Developers, And Creatives Upleveling Their Businesses
Join the Profitable Project Plan Facebook Group where you'll interact with like-minded business owners, form valuable partnerships, trade feedback, receive encouragement, and learn from others who are implementing the system in their business.
"At WebDevStudios we have a solid and well-established process for working with enterprise-level clients. An enterprise process, however, does not easily translate to the work we do at our small business division at eWebscapes, which is why we were excited to find Jennifer’s Profitable Project Plan. The content in PPP is very well laid out.
For us, this made it really easy to pick and choose the content we wanted to include and the parts that didn’t make sense for our workflow. The end result was a customized process that was put together in a fraction of the time it would have taken to write all the content from scratch."
— John Hawkins | WebDevStudios
Plus You'll Receive 4 Valuable Bonuses
Each Profitable Project Plan bonus was carefully created to enhance your experience in the course and help you get the most out of your investment.
PDF Guide: Tools And Technology
A List of The Tools, Technology, and Resources Used To Implement Profitable Project Plan
While you can implement Profitable Project Plan with nothing more than your normal email inbox and a phone, there are other (awesome) options for email automation, client training, design presentations, and more. In this bonus PDF guide, you'll get a master list of tools, technology, and resources available to help you implement Profitable Project Plan.
Value: $77 — Included with enrollment
Video Training: Timeline Control
How To Expand And Contract Project Timelines To Fit Your Lifestyle And Schedule
Profitable Project Plan was designed to manage client communication for a 60-day custom WordPress website project. But what if you're on a shorter timeline, or you need to stretch the project out a bit? In this video training, you'll learn tips and tricks to manipulate the system to work for you on any timeline and in any schedule.
Value: $97 — Included with enrollment
Video Training: Design That Delights
How To Create A Frustration-Free Design Process With Minimal Revisions And Swift Approval
During design, you have the opportunity to make a lasting impact and truly wow your client. In this bonus video training, you'll learn the exact process I use to engage clients in a supportive, fun, interactive design process, all while protecting my time, energy, and focus, minimizing revisions, and often receiving design approval on first draft.
Value: $197 — Included with enrollment
Video Training: Recurring Revenue
How To Upsell Ongoing Support And Maintenance In The Context Of Profitable Project Plan
There are many ways to add recurring revenue to your business. The easiest is to upsell monthly support and maintenance services to your website clients. In this video training, you'll learn how to naturally add the "seed, nurture, harvest" sales approach for selling ongoing support to Profitable Project Plan and get a sample website support contract.
Value: $247 — Included with enrollment
Profitable Project Plan is Perfect For You If…
If you find yourself agreeing to the following, then you are in the perfect position to enroll in Profitable Project Plan and streamline your business in only 12 weeks.
- You already have a successful web design and/or development business and want to increase profitability without hiring a team. You really just need to figure out how to scale yourself so you can save time and still help more people.
- You’re new to freelancing or just getting started, and you want strong systems to support you from the beginning so you don’t have to sacrifice your sanity like so many others who have come before you.
- You know that adding effective, repeatable, dependable systems and processes to your business will create more freedom, more impact, and more money, but you have no idea how you’re going to find the time to create them.
- You are confident in your skills, but have a hard time owning and communicating the value you bring to the table and stepping up as the leader of your business.
- You are tired of working nights and weekends — of working long hours and not earning the income to match — and you know that things need to change to move your business forward in a healthy, positive way.
- You want to provide every client a consistent, caring, supportive, extraordinary experience from start to finish.
- You want to get ultra clear in your conversations with clients so you show up to every call as the expert they are looking for and have a strong contract in place that protects both you and your clients.
- You don’t mind getting your hands dirty and doing the work it takes to customize and implement this system because you know it will be a long-term asset that saves you time, increase your profits, and gives you more freedom.
- You are focused and excited, and have set aside time in your schedule to take action and implement Profitable Project Plan as part of your business.
- You want to be able to confidently charge your worth and get it, knowing that you have systems in place to support you and care for your clients every step of the way.
Profitable Project Plan may not be right for you if:
- You are already an expert who knows everything and has nothing else to learn.
- You’re not interested in doing any work to implement the content and tools provided in your business.
- You crave different results, but want to keep doing things the way you’ve always done them because they’re your way.
- There is no more value you could possibly deliver to your clients.
- You already have a complete client management system in place that is automated or delegated to a team member.
- You’re hoping for a magic pill or silver bullet to deliver success without work and effort.
Don't Miss Your Chance And Wonder What If
Whether you're just starting out, taking your side-gig full-time, or doubling-down to grow your existing business, if you sell WordPress websites, Profitable Project Plan will help you move forward faster.
The benefits of adding systems to your business make it a total no-brainer. But the process involved in creating a complete client management system is anything but…
Maybe you’ve made the decision to create systems in your business. Maybe you’ve gathered ideas, surveyed your clients, and taken the first few steps. You might have even invested in software and tools to automate it someday. But even with the best intentions, it hasn’t gotten done.
- I know first-hand that managing a growing business, serving multiple clients at a time, and actually doing the work, is difficult. It’s like spinning plates, and without a clear plan and guidance, it’s hard to know what to do next and easy to fell overwhelmed.
- I know how frustrating it is to want something better, but lack the time to make it happen because you’re so busy doing everything else that needs to get done.
- I also know that the actions and strategies that got you to where you are today aren’t the same ones that are going to get you where you want to go.
To achieve different results, you need to take different action and that’s where Profitable Project Plan can help. Profitable Project Plan is a step-by-step, done-for-you client management system designed to not only save you years of expensive trial and error, but fast-track the upleveling of your business in a big way. It was created to care for your clients, reduce project management time, and maintain profitability so you can focus on doing what you do best without sacrificing your sanity or your soul.
"What you get from Profitable Project Plan is so much more than your investment. This is the first time I have seen a course deliver training that not only covers everything you need to manage client website projects from start to finish, but gives you all the materials you need done for you and ready to customize to match your brand. It doesn’t matter if you’re just starting out or looking to streamline a business that’s already established, this course is a treasure-trove of valuable insights and an incredible opportunity to pick-the-brain of a veteran designer and agency owner."
Cory Miller | Founder Of iThemes
Profitable Project Plan Schedule
Profitable Project Plan runs from August 7, 2018 to October 30, 2018.
Mark your calendar! The live video training sessions and Q&A take place every Tuesday at 12:00 pm PT / 3:00 pm ET.
- August 07: Course Introduction
- August 14: Sales-Free Sales Calls
- August 21: Contracts That Convert
- August 28: Implementation Week
- September 04: Welcome Clients
- September 11: Onboard Clients
- September 18: Implementation Week
- September 25: Guide Clients During Design
- October 02: Support Clients During Development
- October 09: Implementation Week
- October 16: Prepare Clients For Launch
- October 23: Provide Clients Ongoing Value
- October 30: Implementation Week
Can’t make a training session? No problem! All video training sessions and the following Q&A sessions will be recorded. The video recordings and MP3s will be available for participants within 24 hours of the live sessions.
Freelancers, Entrepreneurs, And Agency Owners Find Success With Profitable Project Plan
If you're still not sure whether Profitable Project Plan is right for you, take a peek what these smarties had to say about the course.
“We are a husband and wife team who have a small business in Christchurch, New Zealand that typically does $4K-$10K USD projects. We work primarily with established small to medium businesses and pump out great work and are working to expand outside our local market. Although busy, we are not yet hugely profitable, so we turned to Profitable Project Plan to streamline our processes. We literally had zero processes and knew we could do better, but weren’t sure how as we are always chasing our tail!
We have done another business course before, but it wasn’t us. The way they spoke and delivered everything was more ‘salesy’ than we would ever use ourselves and it didn’t sit comfortably with us. PPP was different. The tone — the way Jennifer speaks (and write) to clients — was absolutely perfect for us and our business. We are technical problem solvers that happen to love design and PPP is the same. The way Jennifer talks through issues and details is actually ‘selling’ to the client without them realizing it. It uses a more humble approach: you know what you are talking about, while still being friendly, approachable, and knowledgeable.
After taking PPP, I feel armed with confidence because we now have an email sequences set up and a process to work through from start to finish. I have stored all the knowledge and feel more confident even just talking to clients now. and our last few projects have been completed with less questions, so it has freed up time, which is GOLD.
If you were like us, busy but not hugely profitable, and without a clear system for processes from start to finish, this course will no doubt help you massively! You will feel far more knowledgeable and confident talking and dealing with clients in general about any project or issues that arise with them in the future.”
— Gareth Bissland | Weave Digital Studio
“My company helps small businesses attract more clients and increase their revenue, and large companies market more effectively to small business. We enrolled in Profitable Project Plan because we our business has changed in recent years and we needed better systems to onboard and manage our enterprise level clients. We need a documented process for how we will onboard these clients, communicate with them and manage their projects.
This course is much more detailed oriented than most. Rather than simply being a high level overview of a specific topic, it provided step-by-step instructions on how to accomplish your goals. The sample emails and client educational guides were FANTASTIC! I absolutely loved the client educational guides and have all sorts of ideas on creating more of them to better service our clients. I also love how the entire process is completely transferable no matter what type of business you have.
We have already implemented the client onboarding process and were able to do so quickly with the easy to follow system provided in PPP. If you’re on the fence, don’t hesitate… PPP will be well worth it. You can’t go wrong with this training. The cost of the course is but drop in the bucket when compared to the value it will bring to your business.”
— Sydni Craig-Hart | Smart Simple Marketing
“I work with creatives and small business owners to build online homes that get offline results. As a result of working together, my clients have have booked new film and TV roles, secured new agents, won over new clients and customers, and grown their lists. Before Profitable Project Plan, I was struggling with project management and with guiding clients through the design process to get the best results. I’d heard Jennifer on a podcast talking about her systems and when I heard about PPP I knew I wanted in!
I loved everything about PPP. The materials and systems are so thorough it makes it easy to implement asap in your business. I started seeing a difference almost immediately. I signed three new clients during PPP and all of them told me how much they loved my organization and process. As it turns out, I also love this more hands-on approach. I like talking to my clients over the phone, as Jennifer recommends, and it’s been a great way to engage my clients in new ways.
PPP is the real deal — thorough, comprehensive, and super easy to implement. I’ve invested in a lot of trainings, but none has been quite as in-depth as this. Plus, my clients love it! They feel taken care of and trust me more as a result. I feel empowered to lead the project and love working collaboratively with my clients using the PPP method. This is an amazing opportunity to learn from one of the best. Jennifer doesn’t hold back and my business has benefited so much as a result. I’d recommend PPP to anyone.”
— Camille Farey | Camille Farey Design
“We’re a Singapore-based web design & development agency creating delightfully-designed, mobile-optimised, super-fast, and ultra-reliable solutions for businesses across Asia-Pacific.
I’ve been a member of a WordPress Consulting program for 3.5 years and I found, while great, there were a lot of gaps in the system. I really wanted to get the call frameworks, onboarding emails and language right, and because I’m not a great writer, having that included was a major reason I enrolled. I also wanted to see what it was all about as I had a very valuable call with Jennifer a while back.
The Profitable Project Plan resources are outstanding. I was never able to make the calls due to the time difference, but I was able to listen to the audio and watch the videos and sort of binge. The quality of the emails, guides, and course structure was outstanding.
The course has been a game changer in providing structure and clear communication on how to best manage a website project and giving me tools to show my value and deliver 10k websites consistently. We’ve implemented a lot of the training already and our clients are impressed! Well worth the small investment.”
— Shaan Nicol, ChillyBin Web Design
"I knew well before the launch of Profitable Project Plan that Jennifer had an incredible solution on her hand. Several years ago I was sitting with her in an airport following a conference and got to hear some first-hand accounts of how she and Brian managed their clients and projects. I grilled her about quite a few details trying to dig deeper, beyond what her processes were to understand why she had built them in this way. I was floored then and am still impressed with them today, this plan is as transformative as it sounds! You owe it to yourself and your clients to get access to this material."
Brian Richards | WPSessions
Now Is The Time To Invest In Your Success
Get the information, tools, and resources you need to step up as a powerful leader, deliver extraordinary client experiences, and confidently charge your worth and get it.
As a Profitable Project Plan participant, you’ll learn the strategies behind everything step of the system and get a detailed, step-by-step plan that leaves nothing out.
You’ll also receive:
- A step-by-step system that moves projects forward without you, reduces hours and maximizes profitability, yet makes clients feel well cared for and valued
- A way to focus on the most critical aspects of your projects while eliminating project management and administrative time-sucks so you can finally get your life back
- 9 Live video training sessions
- 4 Implementation weeks to help you stay caught up and ask questions while taking action.
- Access to video recordings and the MP3 recordings so you can watch/listen whenever it’s most convenient for you, or go back to any sessions again in the future
- Ample opportunities during the 12 live Q&A sessions to get feedback and have your personal questions answered by me and learn from other students asking questions
- More than 50 prewritten emails and messages that care for and educate your clients
- 11 Done-for-you educational client guides to add value to your projects and delight your clients on topics like SEO, the language of web design, copywriting, email marketing, creating opt-in offers, and more
- 6 Milestone call frameworks to strengthen your client relationships and walk you through exactly what to say and how to say it
- Complete contract, change order, and content templates
- All content and materials provided in multiple formats so you can edit, tweak, and customize everything for your own brand, business, and voice
- Checklists and handy implementation guides to help you move forward faster
- An invitation to join the Profitable Project Plan private Facebook community where you’ll able able to connect with other participants and share ideas, swap stories, build new relationships, ask questions, and celebrate successes
And, you’ll get four incredible enrollment bonuses:
- A PDF guide sharing all of the tools and technology I use in my business and what powers Profitable Project Plan
- A video training walking you through the base Profitable Project Plan project timeline and how to adapt the system to work on a shorter timeline, or use the system to manipulate the project timeline around business travel and vacations
- A video training on selling website support and maintenance and how to add it to Profitable Project Plan to increase your recurring revenue
- A video training that digs deeper into the design process, including how to present design concepts, how to reduce revisions, and even get design approval on presentation of the first concept
If you’re getting excited and you feel like this is exactly what you have been looking for, then this is exactly where you need to be…
"I help women who are changing the world achieve their goals with a website that captures their essence, speaks to their people, and positions them as an expert. I invested in PPP because I hate to write and had no consistent client correspondence for my business. I loved all of it… the tone is a match to my personality so I could use it right out of the gate. For a creative that has a collaborative tone in their communication style investing in PPP is an easy decision. There is tons of content to make me look good and like an expert and I love the post launch emails."
Mozak Design, LLC
"We make websites for small to mid-size businesses that are powered by WordPress and the Genesis Framework. I recently had some projects that really got away from me and it was obvious that I needed a better process in place to take charge of my project workflow. This training was full of very detailed information and the amount of reference materials is fantastic. If your projects feel chaotic and unruly, Jennifer has a masterful way of taming them with proven systems and teaches you in a friendly way that makes the process enjoyable."
"I provide virtual assistance support for online businesses, which includes website care and maintenance, WordPress website creation, and Infusionsoft, ActiveCampaign, and ConvertKit implementation.
I invested in Profitable Project Plan because I have been a long time fangirl of Jennifer, my business is growing, and my systems need to grow with it. The concepts covered are along the same lines as other courses, but PPP is more direct and to the point, and it embraces the KISS (Keep It Simple Sweetie) concept."
"I primarily work with female entrepreneurs to unearth their vision. I signed up for PPP to create structure and systems in my business and help myself and my clients work together more easily. I was fortunate to find this training before any others. The content is actionable and organized by week — I loved taking small chunks and focusing on implementation. I feel so grateful I took the plunge. I know the systems I am able to put in place will make a big difference in my business and my life giving me time back and allowing me to work smarter!"
"I provide web and graphic design services for small businesses and ministries. I enrolled in PPP because I wanted to set my business up in a way that would make everything I do much easier. The training and materials will allow me to do just that. The amount and quality of the information in PPP is exceptional — other programs do not provide such detail. The pre-written emails and client education guides will save me a lot of time and the money spent was well worth it."
Vision Media Enterprises
"I'm a web designer and developer who works with small businesses and entrepreneurs who have a clear vision of what they do and need a website to communicate that. I enrolled in PPP because I really needed help with structure, processes, and keeping things moving. There is so much usable content provided in this course to use in my business. It is one thing to learn how to do something, but having a head start on all the emails and client guides was hugely beneficial. I also appreciated the implementation weeks — that was really needed."
Murray Design Associates, LLC
Imagine What Is Possible If You Spend 12 Weeks Working On Your Business
What could you achieve, what would your business and your life be like if you had a complete client management system in place to support you every step of the way?
Profitable Project Plan is the key to escaping overwhelm, saving your sanity, improving your business, growing your profits, and finally spending more time with those who matter most.
When you invest in Profitable Project Plan, you receive all of the content exactly as I use it with my own clients, already done and ready to be dropped in your own automated system. With the Profitable Project Plan supporting you and your business, projects will move forward without you, which means you can stop working weekends and enjoy life, take vacation without stress, and truly enjoy the business you are building.
How It Works
The training and course materials are released in weekly modules that consist of live video training, interactive Q&A, done-for-you templates, checklists, topic handbooks, and more. All of the training is done online and is housed in the Profitable Project Plan membership platform so you can participate from anywhere in the world. The private Facebook community provides the opportunity to further connect with Jennifer and meet other course members.
- Profitable Project Plan runs from August 7, 2018 to October 30, 2018. Enrollment is only open through August 6, 2018.
- The live video training sessions take place every Tuesday at 12:00 pm PT / 3:00 pm ET and last approximately 45-60 minutes. Live Q&A immediately follows each session and ends when all questions have been answered.
- The rest of the week is dedicated to implementing the training and materials provided.
- Four Implementation Weeks are included in the course to give you extra time to catch up on any training you may have missed, ask any additional questions, and take action to get results fast.
Whether Starting A New Business Or Upleveling An Existing One, Profitable Project Plan Can Help
See what these amazing freelancers and business owners have to say about their Profitable Project Plan experience…
“My web agency works with service-based businesses serving their local area to drive online leads. My team of 4 uses WordPress and Genesis exclusively and works with our clients on an ongoing basis on their design needs and online presence. We have been producing great work but some of our projects have dragged on for months. We really need more structure in our project management, and PPP gave me the opportunity to see how another agency handles this.
The course was SO well organized. The resources were above and beyond and the written guides are more helpful and thorough than any written materials I’ve ever received with a course. Jennifer stood out in her desire to respond to students’ needs and questions. I was blown away that she would stay on the Q&A calls for almost 2 hours to answer all the questions. One of the biggest and simplest takeaways I had from PPP was to celebrate with clients more and share genuine enthusiasm. I used the ‘Congratulations’ email template after a recent launch, and received a super positive, excited reply from the client. I realized I haven’t been making a BIG ENOUGH deal out of launch day. This is really going to end our projects on a more fun, celebratory note.
This course is perfect for any freelancer or agency struggling with how to structure a project and communicate with clients. If your projects tend to drag on, or if you struggle to get the information you need to make projects successful, this is an incredible resource.”
— Sara Dunn | 11Web
“I provide a variety of design services, including branding, marketing collateral, and website design, to companies that manufacture or distribute scientific instruments. I enrolled in PPP because I was in desperate need of a system. I had never documented my process and felt like I was making it up as I went along with each project. When things got really busy, I would neglect administrative and project management tasks.
I absolutely love the Profitable Project Plan materials. The email sequences and client guides are really helpful. They contain such a wealth of value and make it easy to really take care of the client throughout the project without any extra effort, and they include lots of valuable bonus tools. Plus, the opportunities to fork it for different aspects of my business are priceless. I’m already using PPP on a website project for the first time and the client agreement is great. I got approval really quickly and I’m already feeling more organized. With the automated sequences, I can give every client the attention they deserve while being busy with all the different aspects of the various projects going on.
PPP allows you to maximize your billable time and it positions you with clients as an expert in your field which makes them more likely to send you valuable referrals.”
— Lesley AJ Baumann | XANDRA DESIGN, LLC
“We craft responsive websites for growing businesses that want to generate more leads and make a great first impression. I enrolled in PPP to get a handle on client onboarding and systemizing my process. I appreciated the pre-written emails and checklists. That’s a huge time saver and made it easy to take action. I feel like most designers love a peek behind the curtain of other designers business and I got that in this course.
If you’re thinking about PPP, just f*ing do it. It’s all wrapped with a pretty little bow. You wouldn’t even be considering it if you didn’t already know you could use a hand getting your head around it. It’s a time saver. PPP helps me do a better job serving my clients. In my world that’s huge as I base my success on my clients feeling like I am a partner in their business and am invested in their success.”
— Chad Rogers, Old Number Eleven
“I create custom websites for coaches, authors, podcasters, and direct sellers, as well as learning platforms integrated with a CRM.
PPP gave me not just theory but the how-to including actionable items to put a process in place. Other programs talk theory and then you have to devote double the time to write all of the documentation. This course is great because it is plug and play. Take the documents, customize them for your business, and go. Make no mistake there is still work involved, but it is far less daunting and makes it doable to get a process in place.
I am my own worst enemy on waffling and giving in to scope creep. So having a system like PPP in place helps me feel more in control. Now I am the one running the projects, leading the process, and setting clear expectations. I am also already adapting this to other areas of my business which will allow me to manage all aspect better and wean me off working weekends and evenings due to less interruptions.
If you feel stressed or disorganized, you’re not getting sign-offs or sign-offs with too many revisions, do NOT hesitate to sign up. It will give you a process you can follow and the permission to stand up for yourself. Which many of us don’t do!
— Teri Pastorino, WebExpertista
90 Day Get-It-Done Money Back Guarantee
I have done everything in my power to make this system as easy as possible to implement and use right away.
I know Profitable Project Plan works because it’s the exact same system I have used successfully on hundreds of client projects over more than six years and I’m confident that anyone who implements the complete system will see a reduction in administrative and client management time-sucks and an increase in profit margin.
But if you’re still hesitant, or other courses have left you skeptical, I want to give you every chance possible to participate with confidence.
That’s why I’m giving you a FULL 90 DAYS to go through the program, follow the step-by-step Profitable Project Plan, implement it in your business, and feel just how incredible it is to have a system that supports you completely.
If you implement the entire Profitable Project Plan system as designed in your business, use it with clients, and nothing changes for the better, simply provide me a zip file containing all of the completed homework, the customized emails, the customized client guides, and screenshots of your implemented, automated, branded system to prove you gave it your best shot, and I’ll get you a 100% refund.
Gain The Confidence You Need To Charge Your Worth And Get It
With a rock-solid system in place to support you and your clients every step of the way, it will be easy to step up as a leader and the expert you truly are.
“I uplevel service-based businesses with website redesigns. I invested in Profitable Project Plan because I had a process, but it seemed like there were lags and most things out there are for agencies. It opened my eyes to my own process and allowed me to fill in the gaps without having to think about how to scale an agency course to fit my one-owner shop.
Everything was above and beyond. Receiving explanations of the process and the swipe information to go with it, all tailored to design and development was awesome. Cut and paste customizations, while adding my own personality took no time at all to implement. The PPP client education materials have added so much value to my process and now my clients aren’t asking as many questions.
If you’re thinking of investing in PPP, just do it. Even if you have the beginning of your process or if you are like me and had gaps to fill in, this program will be helpful in pinpointing how to make the small tweaks to gain big results. The investment allowed me to save tons of time on research and creation which more than paid for the program.”
— Lee Drozak | Lee Drozak Biz
“I provide website design and development for educational institutions and senior living services. I signed up for Profitable Project Plan to reduce frustration and create more streamlined client interactions and projects.
The course gave me the tools and the step by step process to implement instead of woo-woo hand waiving explanations and tips like other courses and the emails are so helpful it’s literally amazing. From implementing PPP, I’ve seen less confusion from my clients about how the projects are going and more satisfaction at the end of the project on both sides.
This course is worth every penny. If you think you have processes in place, you probably don’t have as detailed and thought out a process as Jennifer. She brings the benefit of years of excellent service to her customers and a process oriented mindset to the table that elevates this course over anything else I’ve seen on the market.
Having this process to adapt to my own clients and business is making my business so much more profitable and removing some of the headaches that drove me crazy.”
— Adrianne Stone, Adrianne Elayne Digital
“I’m a web designer & strategist who helps bloggers and online course creators grow their audience and run a website they love. I love giving my clients an amazing experience and I’m obsessed with getting my client process just right. I’ve been flaky at keeping momentum and keeping my clients engaged, even though I’m busy doing the work. I signed up to have a process I could start building upon and adjusting to my needs.
All the pre-written content provided enough momentum for me to start writing my own client guides and getting automation sequences up and running. Most other programs teach concepts but never provide tangible assets I could use to get started. It was really valuable to have all the different formats, written, video, audio, as it helped me learn better.
Having a more standardized process will allow me to actually be profitable, instead of hoping a project will be profitable, and the clients who are receiving my new email sequences are completely stoked. They’re raving about how much they’re getting from working with me. If you’re unsure about investing in PPP, think about where you’ll be in 12 weeks— either you’ll have implemented this or not.”
— Ryan Clover, Ryan Clover Designs
“I work with solopreneurs and small businesses who are making a positive social or environmental impact in our world, providing website customizations, graphic design, WordPress training, website support, and more. I am also a photographer and digital montage artist. I’ve struggled to put sufficient systems in place for effective client communication and onboarding, I don’t have a contract, and I tend to sell myself short and give away too much. As a result, I’m not earning what I should be.
I invested in Profitable Project Plan because of Jennifer and Brian — their reputation precedes them. The course is focused, detailed, easily actionable, and grounded in solid examples of where to start created by someone in the trenches doing the work. The course was fun as well as informative. I was excited to attend the live webinars, which has not been the case with other courses. And being a fellow designer, the fact that the course is beautifully put together and easy to navigate is a huge bonus.
I’m beginning to implement PPP and the biggest change is having greater clarity and ease, and feeling more empowered when talking with potential clients. I’m making the contract my own and that is exciting because it adds professionalism and safety to my work. These resources and course will improve my ability to communicate with clients and help me confidently growing my business.
If you’re thinking of investing in PPP, leap off the fence and sign up. It is a delight, well thought out, easy to implement, and super helpful in building better client relationships and managing client projects.”
— Leslie Staller | Vision Shift Design
“We provide book cover design, interior layouts, and web design primarily for authors who are self-publishing. We have been running the business fine for a few years but have had no business training. A lack of systems was impacting our efficiency and profits were getting eaten up unnecessarily.
PPP came along when we were ready to get serious about our business and offer clients a really valuable experience. We wanted our services to deserve the money clients paid (which we wanted to increase). The program has done loads to help us develop our systems and provide clients with extra value. We loved it. The system is changing our business for the better and I’m so pleased we’ve done it.
Everything provided felt above and beyond and the support provided by Jennifer was prompt, unbelievably helpful and patient, and very warm and friendly. Since PPP, we have a really clear idea of where we’re aiming to be and how we can improve. If you’re on the fence about enrolling in PPP, DO IT! It doesn’t just change your systems, which it does brilliantly, but it changes your mindset and approach in that you feel you are offering value and that you deserve to be treated by clients as such. It makes you want to do better.”
— Rebecca Brown | Ardel Media
“I’m Kylie from South Australia and I run my own graphic design and web design business. I work with clients all over the world in the health and wellness industry.
A friend told me about the Profitable Project Plan course and wow, I was blown away by the amount of value in the course. I really enjoyed the videos every week and implementing the information to fit my style and branding of my business. I would encourage anyone who is thinking of doing the course to just sign up! You get so much information and you can implement it straight away and start getting your processes sorted out!”
— Kylie Martin
“I am a WordPress Genesis theme designer. I build themes and write and record content to educate my customers about WordPress and running their businesses online. I also build custom websites for small business owners and offer full studio services from branding to website design and strategy.
I began this year with the goal of rewriting my processes. I was going to create systems, rewrite contracts, and work on a better workflow for collecting content and seamlessly keep a project on a timeline… I decided not to reinvent the wheel see if PPP could help jump start the process and give me a framework to save time.
The method and delivery was very organized. No nonsense, straightforward, and easy to complete because it was consistent and predictable. I wasn’t ever left wondering where I needed to go for info because it was always in the same place and delivered in the same way. While I will edit the pre-written manuals and scripts to suit my business, it saves me so much time to have them to begin with. The deliverables alone make this course completely worth every penny! The mentorship and coaching aspect of this course from a veteran web designer is a huge bonus!”
— Stephanie Hellwig, StephanieHellwig.com
“I’m just starting my web design business doing custom website design for authors, speakers, and other thought leaders. I enrolled in PPP because, while I have had experience designing websites as an employee, I had never freelanced and, honestly, had heard horror stories from other designers dealing with nightmare clients, so I kept putting off starting my business. Previously, I was following my employer’s processes or winging it because they didn’t have a process, and while clients weren’t disappointed, they weren’t raving fans. I wanted to start my business off right, present a professional image, and master the client management process so I could focus on providing the best service possible.
PPP has the most value of any course I have taken. I was worried about wasting money on yet another course that was thin in content or one that provided a bunch of content for a lot of money and finding out later that most of the content was available for free on their blog, YouTube, or email newsletter. Not with PPP. This is valuable content, solid training from a pro, and insightful Q&A with other web designers — all designed so you can learn and have plenty of time to implement in your own business. Some of the emails included are major game changers and will save me hours of grief with clients. Loved the bonus videos; they were like mini-courses!
I used the Sales Free Sales Call Framework to book my first client. My client said that I was the only one who really listened to her and understood what she wanted and needed. It felt good! PPP is the best investment I’ve made as a new freelancer. You may have been burned by expensive courses in the past that promise big rewards, but PPP is different. It’s more than a course; it’s a complete system you can customize for your business. The pre-written emails are worth the price alone, if not a bargain, and the Q&A sessions prevented me from getting stuck at any point in the process.
After PPP, I feel confident that I can work on more than one project at a time and charge a higher rate because I now have a system that makes me look professional and builds trust. I’ll sign up for any class Jennifer offers! She is a great teacher, super organized, and knows the business inside and out.
— Jen Conshue, Jen Conshue LLC
“I build WordPress websites for small businesses and work with them to find effective solutions for their web presence needs. I know how beneficial systems can be in running a business. For months I had been researching and trying to put together client systems for my business and I was feeling overwhelmed in how to take action. I heard about PPP and thought it sounded like the perfect solution.
I have taken many online courses over the years and PPP is one of the few that has held my interest and proved valuable until the end. The weekly video training is very informative and the lessons clearly outline how to take action that week. The prewritten emails and customizable client education guides were very helpful. They will provide the framework I need to give my clients an excellent experience. Also, Jennifer was very accessible in the facebook group and continued to provide valuable information there.
PPP is definitely worth the investment in both time and money. Attending this training has saved me so much time. It has helped me build a strong system that will support me as my business grows. I feel more comfortable establishing boundaries and more confident working with clients because it has helped me communicate with them, provide more value than they expect, and give them a better experience.”
— Angela Gibson, CalicoKey Web Solutions
“I am a MailChimp expert and partner and a content writer and marketer who develops WordPress websites for faith-based businesses, leaders, and healers. I enrolled in PPP because I am taking care of my 92 year-old Dad and running my business, so I knew I needed systems in place to efficiently serve my clients and that systems would make most of my customer service issues disappear.
PPP is a practical application of a system that works. I received so many tools, eBooks and emails written specifically to solve the problems my customers have and all I have to do is rebrand them. I especially love the client eBooks. I never thought about doing that before.
I’ve implemented many of the automation ideas in my MailChimp consulting business. It is making my client intake smoother and I have to do less hand holding. If you’re thinking about taking PPP, do it! You will be amazed at the resources you receive that will make you look like a hero to your clients.
— Amy Hall, AmyHall.biz
“Mica Web Design is a Boston-area website design and development company specializing in websites for small to medium businesses. I had reached a point where there weren’t enough hours in the day to get everything done. I was worried things were falling off my plate and I wasn’t providing all the value I could be for my clients, and hiring a virtual assistant was not the answer for me. When I learned about PPP, I realized I had found a way to work smarter — a way to bring greater value and reliability to my clients while at the same time bringing sanity back to my schedule.
PPP not only showed me how to implement the plan, but gave me a huge head start on the materials necessary to do so, saving me months! The pre-written email sequences and bonus guides for me to leverage in my own business is be the difference between LEARNING the process and actually IMPLEMENTING the process.
In addition to bringing more value to my clients through improved communication and support throughout the project, PPP will free me up a bit so I can spend more time focused on creating great websites. It has provided me a “friendly but firm” footing and I have gotten great feedback from clients so far. This course has helped my business already and I haven’t even finished rolling the plan out yet.”
— Michelle Archambault, Mica Web Design
“I work with solo entrepreneurs like coaches, holistic healers, and speakers, as well as small businesses in the service industry. I signed up for PPP because I felt like my business was always in reaction mode and I never seemed to be able to get caught up. I wanted to take great care of my clients and feel more in control.
PPP is the best! The consistency with each module was really helpful. I got used to the layout and for each section and knew where I could find the information quickly and easily. I loved the frameworks and I loved the pre-written emails. I REALLY liked all the client guides!
Almost immediately I have reduced my sales cycle length, reduced the time it takes for each client project, and I feel like I have a real handle on my projects. I now have created really good boundaries. After going through this course I realized that I was spending WAAAY to much time on things I shouldn’t be, doing things that are out of scope, and making accommodations that reduced my profits. I have had a lot of scope creep in my business and now I have the tools to nip that in the bud and avoid it.
This was by far the best training I have ever taken. It will help me raise my rates to make more money in less time and take better care of my clients. The biggest thing though is finally getting paid for all the extras that I was doing! I look forward to the next training and so totally recommend this one.”
— Rebecca Metz, Web Pages That Sell
“Firefly Web Design is a small agency specializing in WordPress websites for creative entrepreneurs and small businesses. We primarily create brochure websites and eCommerce websites, working closely and collaboratively with business owners.
I took PPP because I already had good systems in place but felt they could be tightened up further and was interested in providing additional value to my clients above and beyond what other service providers were.
All the materials provided were really well thought out and we were given in multiple mediums to consume the content. Many courses will give you just video or just manuals. By providing extensive manuals, video, and, audio I was able to consume the content in a way that made sense for my learning style and situation. I found it beneficial to READ first, watch the video as a reinforcement of what I’d learn, then use the audio files for follow up later in the car or while running errands.
Another thing that stood out was the pre-written emails. A lot of courses tell you what to do and how to do it, but then you have to go and start from scratch on creating something. It’s SO much easier to have a base to start from and then just tweak it for your brand and tone.
The main thing that’s changed my business is change orders. I previously had no way to deal with scope creep and no process to deal with additional work added on (and felt resentful when things cropped up). I was lucky enough to use this recently and when I asked for client feedback at the end of the project, they actually mentioned how easy I made everything when they wanted to change direction and add new things.
I was very hesitant to sign up because it was a LOT of money for me with the poor exchange rate and my business is established. But by week three, I was 100% sure I’d made the right decision, and by week five I had made my investment back with an expensive client change order that I previously would have done for free!”
— Jessica Budd, Firefly Web Design
“I work with small business owners who need technology to sustain and grow their businesses, but are overwhelmed or tired of trying the DIY route. I create and maintain WordPress websites, help with email setup and automation, and provide basic cybersecurity planning and assistance.
I am in the beginning stages of having a “real business” after freelancing as a side gig for a number of years. I signed up for PPP to learn how to set up a system in MY business to help better serve clients. As I transition from a part-time freelancer to a full-time business owner, PPP has given me structure to streamline my business but still keep a personal touch.
If you’re ready to take your business to the next level by setting up a full-cycle system to serve your clients, but you’re feeling overwhelmed or can’t find the time in between working client projects, PPP is a great option. Not only do you get training and insight from a successful designer and agency owner, you also get the actual products Jennifer uses, so you can tweak them for your needs instead of trying to create resources from scratch. Jennifer’s style is open, friendly, and professional, and she makes time to answer questions and share her real-life experience.”
— Stacy Clements, Milepost 42
“I create WordPress websites for small business owners and solopreneurs. I enrolled in PPP because I wanted to further streamline my systems for working with clients, but still provide value. I knew that Jennifer has great systems, and that she had some great client materials.
PPP is an extremely detailed program; it tells you what to do and when to do it and how to better serve your clients. Everything is laid out — from contract to client emails to client educational materials. There is an amazing amount of material, and every bit has value.
The Master Handbook that lays out the process and includes the client emails was so valuable. I printed a copy and took notes on it, so I would understand the process and the timeline to implement it, and how the emails and phone calls fit in. I also added a pdf copy to iBooks and annotated that one too. The course videos were also really valuable.
PPP makes my business process easier, I know I’m not forgetting anything, and my clients are better educated which makes them better clients. This course is worth every penny.”
— Marcy Diaz, Amethyst Website Design
“I have been building website since 2002. I primarily work with service-based small businesses, helping them outshine their competitors on the web with easy to navigate websites and clean design. I take pride in putting the human touch into the technical side of a client’s life.
While other courses focus on team or agency level training, this course is tailored to the small business owner like myself. I felt I was learning about managing my own time. I love that I can really customize PPP to fit my own business needs with ease!
I wake up everyday excited to do my job, but sometimes feel overwhelmed with the tasks in front of me. PPP really has given me the tools to tame my tasks! When you do everything by yourself, you live and die by your systems. I had processes in place, but they were at much smaller scale. I’m so very excited to add this amount of detail to my client communication. It’s going to make a world of difference (and it already is). I know where I am in the process with my clients. I’m sleeping better at night and moving faster through my daily to-do list.
After implementing the onboarding module, a client stood up at a BNI meeting and raved about my onboarding process. It felt great to hear that since I’ve been working to customize the emails and adapt PPP to my existing routines. I still have so much to do and can’t wait to have a client move through the entire sequence.
Investing in my own training has been the best decision I have made for my business. It has helped me streamline my processes, develop a client care plan, make more money, and most of all, be more confident in my abilities and the services I’m offering.”
— Cami MacNamara, WebCami Site Design