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Jennifer Bourn

Building a business is hard work, but with the right information, resources, and support it doesn't have to be hard work.

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Thumbs Up For Freelance Attitude

Avoid Scope Creep And Create Happy Clients With A “Can-Do” Attitude

Website Care Plan Mistakes

Website Care Plan Mistakes That Sabotage Client Retention And Recurring Revenue

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Freelance Client Expectation Setting

Email Script: Set Crystal Clear Expectations With Freelance Clients

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Designer prepping client for website launch

Prepare Your Web Design Client For The Final Pre-Launch Website Review

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Woman explaining what design approval means to a client

How To Explain What Design Approval Means To Your Freelance Clients

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Design Feedback

How To Teach Your Freelance Clients To Give Good Design Feedback

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Website Discovery Questionnaire

What Questions Should You Include In A Website Discovery Questionnaire

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Jennifer Bourn

Build A Profitable Freelance Business Without Sacrificing Your Relationships, Health, Or Sanity

Drop your email below to get my emails in your inbox! Get candid takes on the realities of freelancing, insights to build a better solo business, and insider details about the Business Your Way Community and my courses and programs.

Let's do better business together!

Red Converse On Grey Welcome Mat

Welcome New Clients To Your Business And Get Them Excited About Their Project

Firing a freelance client

Firing A Freelance Client: Why, When, And How To Admit It’s Over And Call It Quits

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Getting fired as a freelancer

Fired As A Freelancer: What To Do When You Get Fired By A Client

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WordPress freelancers

How To Reduce The Amount Of WordPress Training Clients Require

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fistbump

Seven Client Touchpoints That Improve Engagement During Website Projects

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blue push pins marking a Client management process

How To Create An Effective Client Management System Step-By-Step

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Gears for Client Management Automation

How Automated Client Service Systems Create Extraordinary Client Experiences

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