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Jennifer Bourn

Building a business is hard work, but with the right information, resources, and support it doesn't have to be hard work.

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Thumbs Up For Freelance Attitude

August 3, 2020

Avoid Scope Creep And Create Happy Clients With A “Can-Do” Attitude

Website Care Plan Mistakes

May 30, 2020

Website Care Plan Mistakes That Sabotage Client Retention And Recurring Revenue

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Freelance Client Expectation Setting

February 25, 2020

Email Script: Set Crystal Clear Expectations With Freelance Clients

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Designer prepping client for website launch

February 22, 2020

Prepare Your Web Design Client For The Final Pre-Launch Website Review

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Woman explaining what design approval means to a client

February 18, 2020

How To Explain What Design Approval Means To Your Freelance Clients

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Design Feedback

February 12, 2020

How To Teach Your Freelance Clients To Give Good Design Feedback

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Website Discovery Questionnaire

February 10, 2020

What Questions Should You Include In A Website Discovery Questionnaire

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Jennifer Bourn

Build A Profitable Freelance Business Without Sacrificing Your Relationships, Health, Or Sanity

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Let's do better business together!

Red Converse On Grey Welcome Mat

February 6, 2020

Welcome New Clients To Your Business And Get Them Excited About Their Project

Firing a freelance client

November 20, 2019

Firing A Freelance Client: Why, When, And How To Admit It’s Over And Call It Quits

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Getting fired as a freelancer

October 27, 2019

Fired As A Freelancer: What To Do When You Get Fired By A Client

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WordPress freelancers

October 21, 2019

How To Reduce The Amount Of WordPress Training Clients Require

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fistbump

October 5, 2019

Seven Client Touchpoints That Improve Engagement During Website Projects

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blue push pins marking a Client management process

January 18, 2019

How To Create An Effective Client Management System Step-By-Step

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Gears for Client Management Automation

November 29, 2018

How Automated Client Service Systems Create Extraordinary Client Experiences

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